Client: DentCare Digital Labs
Dental Care Shaped by
Digital Precision
Digitizing Dental Care with
DentCare Dental Lab Pvt. Ltd. is one of the leading manufacturers of dental prostheses, offering a comprehensive range of products, including zirconia crowns and bridges, implant prosthetics, removable dentures (CDs), and TMJ prosthetics.
DentCare envisioned creating a seamless digital ecosystem for its global operations and customer engagement. To achieve this, iRoid Technologies partnered with DentCare to build an integrated suite of digital platforms—from mobile applications to multi-country websites — ensuring a smarter and more connected experience for dentists and dental labs worldwide.
Service Provided
The Requirements
The website and the application must be creative, comprehensive, and simple, and yet they should convey the products and services to the users at first glance. The initial plan was to deliver a website that maintains a balance of information and images. They aimed to digitize the products and services of DentCare, list the prices of their products and services, how to order and avail them.
The second service extended by Iroid was the Digital Warranty Card. This card contained all the patient information and improved information management and accuracy and eased record management. Altogether, with days of research, collaboration, and integration of ideas, Dent Care’s website and App took shape and were launched, adhering to the deadline.
The requirement put forth was the DentCare Connect App. This was developed by iRoid to provide a secure, fast, and department-managed internal chat system that significantly improved collaboration and support response time.
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Project Details
The need for our services and the timeline were clearly communicated for us to deliver.
Challenges
One of the major challenges we encountered was the cross-department coordination. Gathering requirements from multiple departments across regions was initially challenging. Another major hurdle was real-time optimization. Ensuring high-speed, real-time chat functionality demanded strong backend optimization. The third major roadblock was SAP Integration. Handling large-scale data synchronization with SAP systems required performance tuning and careful architecture planning.
Unique Features of DentCare
Digital Platforms
Here are some of the unique features of DentCare digital platforms we incorporated:
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Organized Case and Order Management
The Dent Care app and website help in organizing patients during visits and make medical history recording easy.
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Easy Communication and Collaboration
All files and details of patients are easily visible and shareable interdepartmentally, enhancing treatment.
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Effective Patient and Practice Management
Viewing the list of patients, their basic information, and revisits can be scheduled on the website and app.
The Process
Strategizing the Digital Dental Platform and Shaping It
The work began to make progress with an initial round of discussions with the DentCare officials about their aim and requirements. Each round of discussions brought about more innovation, clarity, and scope for more researched solutions. Team DentCare had also emphasized the multilingual accessibility of the website pages, as the website is accessible to customers and practitioners worldwide, also connecting them for resourceful meetings. The website also brought about more clarity about the brand and how it stands different from the other dental care providers. The output reflected our efforts and the client’s expectations.
The Solution
The solutions we provided for DentCare we well-planned and futuristic.
The DentCare app and websites are simple, comprehensive, and user-friendly, bridging gaps between practitioners and patients and enhancing patient handling. This also helped dental practitioners to make reliable purchases from the equipment and implant providers within a few clicks, and also mention specifications or details, whether in terms of medications or dental implants. Even in the future, this would result in assisting patients in having remote consultations, ordering medicines, and scheduling treatments. This, on the whole, reduced delays, increased accuracy, and made data retrieval and sharing, with no concern for distance or geographical locations. Moreover, it reduces the time to receive the aligners, which is indeed a big blessing, as patients spend a long time waiting for their aligners, past even many months after ordering them.
Techstack that Fostered the
Development Process
Here’s the techstack we chose to enhance the development process:
The Impact: Treatments and Follow-ups Made Easy
Dent Care is identified as one of the pioneers in introducing technology-based dental treatment, solutions, and virtual treatment for patients. Their consistent research and innovations are the major reasons for their development, progress, and success over the years.
Client Feedback
—Words of Gratitude from the Client
We, DentCare, had a great experience working with iRoid Technologies for the development of our global website and customer mobile app, which integrated seamlessly with our SAP system. The team was professional, responsive, and delivered the project to our satisfaction. Their technical expertise and commitment to quality were evident throughout the project. We’re pleased with the outcome and would gladly recommend iRoid Technologies for enterprise-level digital solutions. May the Almighty God bless the company, management, and the team members.” - Team DentCare
